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FAQ

Product Use

Is this product good for my hair?

The Au Naturél haircare product range is good for all hair types especially for people with textured hair types. In the five years of our product formulation process, we've paid particular attention to giving the right pH balance to all of our products. It is very important that the pH of hair be normalised or returned to its 4 to 5.5 pH range after product use. That is why we've taken great care to ensure that our product range are properly balanced and contributes to restoring and maintaining the hair's natural acid mantle or healthy state in order to stay soft.

Why it is that the Au Naturél shampoo doesn't lather that much?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ section should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

What would happen if I don't follow the Au Naturél system? Would the product still work?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ section should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

Why do you focus so much on healthy eating, hydration, exercise, sleep and stress management?

These five areas are critical not only for hair health but for overall health. Healthy hair grows from healthy bodies. Your hair is not separate from your body, it is part of a unified system called the human body. Systems of the human body are interdependent meaning that what you do in one area affects another. Textured hair, out of all the races on the planet, is the most fragile hair there is. It is generally thinner than most hair, drier than most hair and more prone to breakage than most hair due to its very nature and texture. Therefore to maintain a healthy head of hair, people with textured hair must pay particular attention to these five areas in addition to using our system.

I have other products which I use, would this damage my hair if used with the Au Naturél Haircare system?

Great care must be taken when mixing products from different manufacturers. This not only applies to the Au Naturél hair care system but to all hair care products out there. Our advice is that you should shy away from using different brands for your hair as we've found that it increases the risk of heavy product build-up, hair damage and even ill health. Exposure to too many agents and chemicals as result of the way other brands formulate their products can increase the potential for damage to your hair and your health. So to put it simply without been alarmist, stick to one brand - Au Naturél. We've taken great care with our formulations and our committment is to provide you with the best products. If you would like to check out our no-no-list of ingredient, click here.